The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance.
CHAI's global malaria program provides direct technical and operational support to countries around the globe to strengthen their malaria programs and reduce the burden of this preventable, treatable disease. We support governments to scale up effective interventions for prevention, diagnosis, treatment, and surveillance, with the goals of sustainably reducing the number of malaria-related illnesses and deaths worldwide in the short-term and accelerating progress towards malaria elimination in the long term.
Technology plays a key role in achieving these objectives. Building strong information systems can substantially reduce the time taken to collect and access data, improve data quality, and reduce redundancies in parallel data collection systems. Availability of higher quality information enables programs to target and tailor their programs and use resources more effectively. CHAI's malaria and NTD program applies digital tools and systems to support effective decision-making through automated analyses, visualizations, and presentation of data in simple and actionable forms.
Overview of Role
CHAI is seeking a highly motivated and mission-driven individual to drive and oversee health informatics strategies and activities across all program countries in Africa in the areas of malaria surveillance, NTD, and public health campaigns (e.g., bed net distributions, mass drug administrations, immunizations), and geo-spatial data management. They will lead a team of regional associates in the design, development, and implementation of government technological platforms to drive improvements in data collection, data quality, data access (including through systems integrations) and data use with an emphasis on data-driven planning to achieve programmatic objectives.
A successful candidate will need to possess strong leadership, communication, organizational, and management skills. They must exhibit a passion for results, a commitment to excellence, a willingness to provide support to reporting associates and stakeholders with different tasks, and the capacity to facilitate high-level strategic discussions with a multi-cultural, multidisciplinary set of actors. The candidate will build and manage relationships with external institutions including technology companies, academic partners, the WHO, and government technical bodies to drive the execution of programs, stay abreast of emerging technologies, and ensure strong capacity and transition of systems to government programs.
CHAI places great value on the following qualities in its staff: resourcefulness, responsibility, patience, tenacity, humility, independence, energy, and work ethic.
This position will report to the Health Informatics Senior Technical Advisor, Global.
Technical Vision and Strategy (20%)
* Communicate a coherent and contextualized vision for the application of digital tools and integration approaches for malaria surveillance, NTDs, public health campaigns and geo-spatial data management within and across countries in the region, with partners, and with global stakeholders, executing against it and updating as necessary; influence internal and external stakeholders and initiatives to drive vision forward;
* Drive the success of each digital implementation, working collaboratively with regional health information associates, other internal CHAI teams (technical teams, country teams, and regional managers), and external partners;
* Serve as a key advisor to internal teams, external partners, and Ministries of Health to identify new opportunities, approaches and strategies to improve surveillance and public health campaigns through the application of new digital tools, improvements to existing information systems, and/or systems integrations.
Technical Project Execution (35%)
* Provide technical guidance to regional health informatics associates, country teams, and regional teams as required to strengthen digital health planning, design, and implementation, achieving priority goals and expected outcomes in a timely manner;
* Take on responsibilities for technical project management when needed, including requirements gathering with MOHs, users, and partners; managing developers; conducting testing and providing feedback; driving configuration and updates; leading user testing; supporting trainings, supervision, and M&E;
* Serve as technical lead for campaign digitization and integration, driving the success of digitizing campaigns across countries working collaboratively with the project manager, regional health informatics associates, other regional internal team members, and external partners;
* Problem solve technical challenges in meeting programmatic objectives, including management of developers, challenges in technical design and architecture, and in integrations;
* Cultivate strong digital health leadership, capacity, and policies in focus countries to advance surveillance and campaign digitization goals.
Staff and team management (25%)
* Manage and support the work of 2-3 Health Informatics Associates supporting technology implementations in the region across surveillance and campaigns digitization use cases;
* Set priorities for team to ensure sound work planning, technical project management and task completion; coordinate work activities with regional and country teams;
* Develop and mentor staff, provide guidance, constructive feedback, and implement strategies to troubleshoot areas of weakness;
* Support onboarding and recruitment of new CHAI staff in the region.
External partnership engagement (15%)
* Identify and build relationships with global and regional technical stakeholders to inform workstreams and to mobilize complementary activities, projects, and investments in support of the broad digital health improvements for surveillance and campaigns;
* Support campaign digitization project manager to establish formal technical partnerships for campaign digitization project, with clear roles and responsibilities and collaborative relationships. Review and/or formulate technical scopes of work in grant sub-awards;
* Cultivate and manage relationship with WHO's Regional Office of Africa (AFRO)'s Innovation and Digital Health team to ensure strong outcomes for cross-cutting campaigns digitization work, including normative guidance for campaign digitization, guidance on tool and platform options and selection, technical soundness of
* M&E of tools and project activities, and broad dissemination and advocacy of project learnings.
* Review and/or contribute to the development of grant deliverables (e.g., scoping reports) and to the technical sections of grant deliverables (power points, programmatic reports);
* Support sharing of findings, information, best practices, standardized approaches and lessons learned across countries both internally and externally through high-quality presentations, reports, and publications.
* Master's degree in relevant field (information systems, computer science, medical engineering, etc.) required or Bachelor's degree with equivalent experience
* At least seven years of work experience with increasing levels of responsibility and leadership in roles designing and delivering technology solutions
* Experience living or working in resource-limited countries
* Proven experience in implementing technology-based solutions with users, preferably for public health and in low and middle income countries
* Experience working on integration of information management systems
* Familiarity with emerging technologies for data collection and reporting, data integration, and data visualization and analysis.
* Proficiency in Access, Microsoft Word, Excel, PowerPoint
* Ability to be effective, calm, and flexible in high-pressure situations, to handle multiple tasks simultaneously and to effectively prioritize
* Ability to communicate technical concepts effectively with people of varied professional and cultural backgrounds
* Exceptional problem-solving solving skills and analytical capabilities; Experience in strategy development, planning, and project implementation
* Excellent written and oral communication skills, and skill in making persuasive presentations and written reports
* Ability to travel up to 40% of the year
* Knowledge of malaria, NTDs, immunization, or other disease programs with health campaign interventions
* Knowledge of geospatial data management
* Experience in data management (including managing databases) and data analysis
* Experience in system administration, server set up, and hardware management