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Position Title :Services Delivery Manager
Hiring Company :CLOUDERA INC.
Resume Recipient :Hiring Company
Job Category :Technology/Information Security
Industry:Technology / Media and Telecom
Location:International
Job I.D:14457
Nearest Metropolitan Area(s) :
Primary Location City,
State
: Shanghai, China
Description : As a Cloudera Services Delivery Manager, you will manage customer projects to maximize our customers satisfaction on their Apache Hadoop projects. In addition, you will focus on ensuring that the project deliverables are providing on schedule and within budget. You will serve as a project manager for customer accounts and will coordinate customer projects staffed with both Cloudera Professional services consultants and external partners.

Responsibilities:
• Manage and drive competing resourcing requests demands for multiple concurrent client engagements
• Identify and orchestrate project activities of teams from cross-functional customer, Hortonworks, and partner stakeholders
• Manage project to schedule, budget, and contracted deliverables (including planning, scheduling, milestone reviews, etc.)
• Drive project kick-off processes so the right resources are available to the customer at the right time.
• Drive project post mortems for management and customers
• Ensure quality and time management processes are followed by team (e.g., change controls, time tracking)
• Help to document best practices in developing and deploying Cloudera solutions
• Serve as a frontline resource for best practices and informal customer questions
Requirements : Requirements:
• At least 8+ years experience in customer-facing positions in a professional services firm, preferably with a “Big Data” consulting or ''Big 5'' consulting organization
• Prior experience managing database, data warehouse, “big data” implementation and / or architecture projects
• Consulting background, with proven experience to design, implement and deliver enterprise software solutions
• Strong organizational skills with an ability to manage competing client demands
• Ability to interact and communicate with Director- and/or CxO level personnel
• Excellent communications and interpersonal skills
• Ability to travel up to 50% percent of the time, including international
• B.S./B.A. degree (technical preferred)
• Project Management certification preferred
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