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Position Title :Senior Manager - Business Strategy & Operations
Resume Recipient :Hiring Company
Job Category :Strategy
Industry:Technology / Media and Telecom
Location:United States
Job I.D:14399
Nearest Metropolitan Area(s) : San Francisco
Primary Location City,
: San Mateo,CA
Description : The Team

The Strategy and Business Development team is a nimble team (currently made up of former consultants and investment bankers) who are excited to execute on high-impact strategies. This team reports into the COO/CFO organization and defines the strategic priorities, leads corporate development and strategic partnerships, and rolls up their sleeves to execute and drive operational excellence on SurveyMonkey’s most critical initiatives.

The Role

In this highly visible role on the Strategy and Business Operations team, you will apply thought leadership, analytical skills, and business judgment to help senior leadership define strategic priorities, deliver operational excellence, and foster innovation and growth. You will draw insights from rigorous analyses, develop informed recommendations, and then drive implementation on the most critical opportunities and challenges SurveyMonkey faces. You will deploy your people management and leadership skills to not only build a business operations team but also to mobilize your cross-functional partners and senior leadership to drive change. This is a critical leadership role in our growing company. You should possess a data-driven approach, have a thirst for excellence, have the ability to drive decision-making among senior business leaders, and be excited about building a team (in your function and cross-functionally). This role reports to the Sr Director of Strategy and Business Operations.


• Provide insight into our business by deploying data and research (market, customer, competitive)
• Lead complex strategic and operational projects with cross-functional partners; drive to implementation and delivery of results.
• Projects span strategic, long term (e.g., opportunities to disrupt market research) to near-term optimization (e.g., increase time to sell)
• Navigate multiple time horizons, businesses, and go-to-markets to solve for long-term value creation
• Identify critical business blockers and opportunities and deliver recommendations to improve/capitalize
• Nimbly navigate the organization and motivate cross-functional partners to deliver on recommendations and plan
• Be a credible and reliable C-level advisor; drive decision-making with our senior executives; prepare and deliver materials and analyses to support those decisions
• Develop prioritization and investment frameworks to drive allocation of resources; develop KPIs to monitor performance of our investments
• Create processes for strategic planning, business reviews, and prioritization (and then drive them)
• Coach, build, and empower a highly effective and motivated team
Requirements : • Bachelor's Degree required, preferably in economics, management, finance, or other business related fields
• MBA or graduate degree recommended, but not required
• 5+ years of work experience; 2+ years in top-tier management consulting, investment banking, or private equity and 2+ years operating experience in high-growth technology company is a plus
• Exceptional people management skills; experience building and coaching teams
• Data, results, and operational excellence-driven with great analytical skills and execution abilities
• Strong ability to build productive cross functional relationships, drive change, and interact directly with senior management
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